Privacy policy

Effective Date: 07/12/23

At JLG Tree Service, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By using our website or providing your personal information to us, you consent to the practices described in this policy.

Information We Collect:

1.1 Personal Information:

We may collect personal information such as your name, email address, phone number, and address when you voluntarily provide it to us through our website or during communication with our representatives. We may also collect payment information, such as credit card details, when you make a purchase or payment for our services.

1.2 Log Data:

When you visit our website, our servers may automatically record information that your browser sends. This may include your IP address, browser type and settings, the date and time of your visit, and other technical data.

Use of Information:

2.1 Providing Services:

We may use your personal information to provide the services you request, including responding to your inquiries, scheduling appointments, and delivering the requested tree services.

2.2 Communication:

We may use your personal information to communicate with you regarding your inquiries, appointments, service updates, promotions, and other relevant information about our services. You can opt out of receiving promotional communications by following the unsubscribe instructions included in the emails or by contacting us directly.

2.3 Improving our Services:

We may use your information to analyze and improve our website, services, and customer experience. This may include gathering statistical information, conducting surveys, and obtaining feedback from you.

Information Sharing:

3.1 Service Providers:

We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors & IT support. These providers are obligated to protect your information and use it only for the purposes of providing services to us.

3.2 Legal Compliance:

We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

Data Security:

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, loss, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Third-Party Websites:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information as soon as possible.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at dannyjlgtreeservice@gmail.com.